SMOKD Privacy Policy

Last Updated: Aug 03, 2025

Welcome to SMOKD, a smoking cessation support app operated by Nexify Labs LLC (“we”, “our”, or “us”).

We’re committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information. By using SMOKD, you agree to the practices described below.

1. 🔒 Who This Policy Applies To

This policy applies to all users of the SMOKD app, whether signed in or using the app anonymously.

⚠️ Important: SMOKD is not intended for individuals under 18. The app is not a medical device or a substitute for professional treatment.

2. 📥 What Information We Collect

a) Information You Provide

• Onboarding responses (e.g., symptoms, cravings)
• Account info via Google or Apple login (optional)
• Future journal entries (if and when released)

b) Automatically Collected Data

• Streaks, timer resets, and challenge progress
• Device type and OS version
• App usage data

📌 You can use SMOKD without logging in, but some features may be limited.

3. 🤖 Use of AI and Third-Party Services

SMOKD uses OpenAI for AI chat support and other third-party tools to deliver the experience.

• OpenAI may process your chat inputs to generate responses
• Firebase is used for authentication, analytics, and database
• Mixpanel is used to understand feature usage
• Superwall is used for subscription management

• Your inputs may be securely sent to AI services
• We do not sell your personal data or use it for advertising

4. 🔐 How We Use Your Data

• Track progress and personalize your experience
• Improve functionality and feature quality
• Send motivational notifications (if opted-in)
• Provide AI-based support through the chat coach

5. 🚫 Not Medical Advice

⚠️ Disclaimer:

SMOKD is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a licensed healthcare provider.

6. 🛡️ How We Protect Your Data

• Data encryption in transit and at rest
• Use of secure infrastructure (e.g., Firebase)
• Access limited to authorized team members

While we follow industry best practices, no platform is 100% secure. Use at your own discretion.

7. 📤 Do We Share Your Data?

We do not sell your data. Period.

• We may share anonymized data with AI or analytics providers
• We may share data only when required by law

8. 🌍 Your Rights

• Request a copy of your data
• Request correction or deletion
• Request account deletion at any time

Email requests to: support@getsmokd.com

9. 🧹 Account Deletion

You may delete your account within the app or by contacting support. Data will be removed unless legally required to retain temporarily.

10. 🚨 Children’s Privacy

SMOKD is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors.

11. 🔁 Changes to This Policy

We may update this policy periodically. Continued use after updates means you accept the new terms.

12. 📬 Contact Us

Questions? Reach out to support@getsmokd.com